Maintenance
We take care of your investment
We know that a well maintained property results in quicker rentals, lower turnovers, and in general, happier tenants! We offer our residents a secure portal to submit all maintenance issues, which can be accessed online with a simple click. Our Vendors are trustworthy and very quick to respond. We coordinate and communicate with the tenants, with you, and vendors for our maintenance scenarios. Protecting and maintaining your investment is a top priority for us.
Vendor bills, receipts and owner statements are uploaded onto our online Owner Portal for easy accessibility.
How this benefits you:
- Our licensed and insured vendors offer quality repairs at competitive prices
- You can rest easy knowing your property is protected nights, weekends and holidays
- You will receive accurate billing so you can keep track of your investment
- We provide prompt response to protect your property and keep your tenants happy
Contact Us To Discuss Your Property Needs
From day one, its been a pleasure having The Pugh Group handle my property management. They are trustworthy, responsive, accurate, and very accessible and helpful. They've done a great job finding quality tenants. And they provide comprehensive reports for expense and income tracking. I'm very satisfied.
Protection You Can Count On
Happiness Guarantee
We believe in quality customer service. If for any reason you wish to discontinue your service with us, you can cancel your agreement at any time with no penalties.
Results Guarantee
With our results guarantee you don’t pay us until we show results! If we are leasing your property for you, we do all the work up front and you don’t pay us until you get a qualified tenant. That means we aggressively market and show your property, screen the tenants, handle all of the paperwork and perform a move-in inspection...all before we get paid anything.